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What You Need to Know Before You Play

3dice operates where state law permits, and these legal terms set out exactly what we expect from you and what you can expect from us — no fine print surprises, just straight-line accountability.

State-dependent eligibilityAccount data rightsPayPal, Venmo, Play+ policy contextContact path for legal requestsJurisdiction-based access rules
3dice What You Need to Know Before You Play
LEGAL CONTACT PATHS

Reach Us for Policy and Account Questions

If you have a legal question, a data request, or a dispute about your account, here are the three ways to get in touch. We handle most policy and rights questions within one business day through live chat or email. For formal data requests, written email contact starts the official process.

Live Chat Start a live chat session from your account dashboard to ask about policy terms, account eligibility questions, or payment-related legal matters directly.
Email Support Send a written request to our support email for formal data access requests, account closure under legal obligation, or disputes you need documented.
Account Help Center The help center inside your account covers jurisdiction checks, data-request steps, and how to flag a billing discrepancy tied to PayPal, Venmo or Play+.
DATA AND SECURITY STANDARDS

How We Protect Your Account and Data

Your account security and data handling are not afterthoughts here. Every connection to 3dice runs over SSL encryption, and payment credentials — including linked PayPal accounts, Venmo handles, and Play+ card numbers — are never stored on our servers in plain form. We hold data only as long as required by applicable law, and you can request deletion or correction through the support email at any time.

Encryption on Every Session

All account sessions use SSL. Payment data from PayPal, Venmo and Play+ is tokenized, meaning the raw credentials never sit in our system unprotected.

Data Retention Limits

We keep your account and transaction records only as long as state and federal law requires. Once that window closes, data is purged from active systems.

Your Right to Access and Correct

Email our support team to request a full export of your account data or to correct any inaccurate information we hold — responses are delivered within the legally required timeframe.

Cookies and Tracking

We use session cookies to keep your account logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences in your browser at any time.

Common Questions About Your Legal Rights at 3dice

These are the questions we hear most often from people reviewing the terms before they open an account or make a deposit. If your question isn't covered here, live chat is the fastest path to a real answer.

Access depends on your state's laws at the time you use the platform. Where local law does not permit licensed online gaming, your account cannot be activated.

We collect the transaction reference and account identifier needed to process your deposit or withdrawal. Raw payment credentials are not stored on our servers.

Yes. Email our support team with your account ID and a data export request. We will respond within the timeframe required by applicable law in your state.

Send a written closure request to our support email. We will confirm receipt, settle any outstanding balance, and complete closure within the required processing window.

Account disputes are subject to binding arbitration under the terms you accepted at registration. We aim to resolve issues through direct contact before any formal process begins.

We send notice to the email address on your account before any material policy change takes effect. Continued use of the account after notice means you accept the updated terms.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.